Flowk Privacy Policy

Effective Date: 06/30/2023

Welcome to Flowk! This Privacy Policy explains how Flowk ("we," "us," or "our") collects, uses, discloses, and safeguards your personal information when you use our services through our website, mobile applications, and other online platforms (collectively referred to as the "Services"). By accessing or using our Services, you agree to the terms and conditions of this Privacy Policy.
  • Information We Collect
    1. 1.1 Personal Information: We may collect personal information you provide to us directly when you create an account, use our Services, communicate with us, or participate in surveys or promotional activities. This information may include your name, email address, phone number, username, profile picture, and any other information you choose to provide.
    2. 1.2 Usage Information: When you use our Services, we collect information about your interactions, such as the content you view, features you access, and the actions you take. This information may include your IP address, device information, browser type, and operating system.
    3. 1.3 Cookies and Similar Technologies: We may use cookies and similar technologies to collect information about your usage of our Services. These technologies help us personalize your experience, analyze trends, and measure the effectiveness of our Services. You can manage your preferences for cookies through your browser settings.
  • How We Use Your Information
    1. 2.1 Provide and Improve Services: We use your information to deliver and enhance our Services, personalize your experience, and develop new features and functionalities.
    2. 2.2 Communication: We may use your information to communicate with you about your account, updates, promotions, and relevant news. You can control your communication preferences through your account settings.
    3. 2.3 Analytics and Research: We may use your information for research, analytics, and understanding usage patterns to improve our Services and provide a better user experience.
    4. 2.4 Legal Compliance and Protection: We may use your information to comply with applicable laws, regulations, legal processes, and enforce our terms of service. We may also use your information to protect the security and integrity of our Services and prevent fraud or other unauthorized activities.
  • Information Sharing and Disclosure
    1. 3.1 Service Providers: We may share your information with trusted third-party service providers who assist us in operating and improving our Services. These providers are obligated to protect your information and use it solely for the purposes specified by us.
    2. 3.2 Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as court orders, subpoenas, or government investigations.
    3. 3.3 Business Transfers: In the event of a merger, acquisition, or any form of sale of some or all of our assets, your information may be transferred as part of the transaction. We will notify you before your information becomes subject to a different privacy policy.
  • Data Retention and Security
    1. 4.1 Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
    2. 4.2 Data Security: We employ reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
  • Children's Privacy
    1. Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information without parental consent, please contact us, and we will take steps to remove the information promptly.
  • Your Choices and Rights
    1. 6.1 Account Settings: You can update and manage your account information and communication preferences by accessing your account settings.
    2. 6.2 Opt-Out: You can opt-out of receiving promotional emails or other communications from us by following the instructions provided in the communication or by contacting us directly.
    3. 6.3 Rights: Subject to applicable laws, you may have the right to access, rectify, delete, or restrict the processing of your personal information. You may also have the right to data portability and to withdraw consent, where applicable. To exercise these rights, please contact us.
  • Third-Party Links and Services
    1. Our Services may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of those third parties before providing any personal information.
  • Changes to this Privacy Policy
    1. We may update this Privacy Policy from time to time. The updated version will be effective as of the "Effective Date" stated at the beginning of the policy. We encourage you to review this Privacy Policy periodically for any changes.
  • Contact Us
    1. If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us at info@letsflowk.com

Thank you for reading our Privacy Policy!